FAQs

Is Dawei a manufacturer or a trading company?
Dawei Medical (Jiangsu) Co. Ltd. is a real manufacturer based in China. We have been making and selling medical devices for over 18 years. Our team is experienced and dedicated to creating high-quality medical products for our customers.

What warranty do you provide?
We offer a minimum of 1-year warranty on all our products. This shows our commitment to quality, as we follow strict manufacturing guidelines. Additionally, our team is here to help with questions and training even after you purchase the product.

Why are your prices higher than some competitors?
While our prices may not be the cheapest, we focus on overall value rather than just cost. We have been a reliable manufacturer since 2006, continuously improving and updating our machines. Quality and trustworthiness are vital for building lasting business relationships.

How can I contact you for support or questions?
You can contact us via our website or directly through our listed phone numbers. We have a dedicated support team ready to assist you with any inquiries or issues related to our products.

Do you offer training for using your medical devices?
Yes! We provide training for the effective use of our devices as part of our customer support. Our trained engineers are available to guide you through the operation of our products, ensuring you feel confident in using them.

Do you ship your products worldwide?
Yes, we ship our products to various countries around the world. Customers in regions like the USA, Canada, Europe, Africa, Central and South America, Asia, and the Middle East can all receive our high-quality medical devices.